Privacy Policy
At MiLin Extensions ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, make a purchase, book an appointment, or contact us.
Information We Collect
We may collect the following information:
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Name
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Email address
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Phone number
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Shipping and billing address
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Order and purchase information
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Appointment details (where applicable)
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Messages submitted through our contact forms
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Technical information such as browser type, device information, cookies, and website usage data
How We Use Your Information
We use your personal information to:
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Process and deliver your orders
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Schedule and manage appointments
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Respond to your enquiries and provide customer support
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Process payments securely
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Improve our website, products, and customer experience
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Comply with applicable legal and regulatory obligations
We do not sell, rent, or trade your personal information to third parties.
Third-Party Services
Our website is hosted by Wix and may use trusted third-party service providers, including payment processors, shipping providers, and Google Analytics, to help operate our website, process orders, and improve our services. These providers only process your information as necessary to perform their services.
Cookies
Our website uses cookies to improve your browsing experience, remember your preferences, and analyse website traffic. You can manage or disable cookies through your browser settings at any time. Please note that disabling cookies may affect certain features of our website.
Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, alteration, or disclosure. While no method of electronic storage or internet transmission is completely secure, we strive to use commercially acceptable means to protect your information.
Data Retention
We retain your personal information only for as long as necessary to process orders, provide our services, comply with legal obligations, resolve disputes, and maintain our business records. When your information is no longer required, it will be securely deleted or anonymised where appropriate.
Your Rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information. If you have any questions about how your information is collected or used, please contact us using the details below.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.